Library power outages and losing documents

Just a reminder that students (and all patrons) should be encouraged to save their documents often and in the ways recommended below. Even a brief power outage can results in lost documents. Recommendations and warnings from IT are listed below.

Safest ways to save:

• Flash drive/memory stick
• Google Docs (does auto-save frequently)
• CD
• Email it to yourself

Unsafe:

• Saving to desktop only (can be lost in an outage)
• Documents folder only

Keystrokes on Ref Desk PC workstation

The PC at the McH desk is having intermittent problems accepting keystrokes for entering the password. This seems to happen only at startup. If it happens to you:

1. Restart the machine - holding down the power button for 10 secs will do it.

2. Make sure the numlock is on to use the keypad, OR use the number bar at the top of the keyboard.

This should remedy the problem. Please enter a ticket if you try this and the problem continues.

Lucia