Thursday, February 17, 2011

Cruznet issues

If you have a patron who cannot connect to Cruznet wireless (no page will load, they cannot get an IP address) and/or they are getting logged off repeatedly please put in a ticket.

-Include the person's name and their MAC address. Here is a website on how to find the mac address of common operating systems, http://www.wikihow.com/Find-the-MAC-Address-of-Your-Computer, and Apple iOS devices http://osxdaily.com/2010/08/05/find-iphone-mac-address/.
-The CNS help desk can also put in the ticket and has information on how to get the MAC address.

Thanks,
Frank Dang

Monday, February 7, 2011

Student survey publicity


You may notice small thin strips attached to our public stations on the 2nd floor at McH publicizing a student survey. The survey is sponsored by UCSC office of Institutional Research and is part of a statewide survey of students regarding class and lecture size. The survey closes on Feb 10th, at which time these strips will be removed.

The strips say: "Get heard. Take the class and lecture availability student survey @ www.uc-class.org. For a chance to win Nite Owl cookies"

Thanks,

Lucia

Thursday, February 3, 2011

Math placement exam study guide questions

If students come to the McHenry Ref Desk asking for the math placement exam study guide, you can refer to this page on the Undergraduate Affairs site to explain what we have. Neither library has exactly that for this test, but S&E does have a textbook and an elementary algebra outline with some practice problems. McHenry has a set of videos put together by a UCSC professor that reviews pre-calculus. What seems to help them most is the bottom link for the practice exam.