Referral guide

FOR BOTH McHENRY AND SCIENCE & ENGINEERING REFERRALS
(AND DON'T FORGET TO RECORD STATISTICS!)

Hi everyone,

Here is the updated referral guide (as of 2/3/12).

Please post wherever it would be most visible and helpful to those using it.

Please let me know if you have any questions.

Best,
Laura

Fall desk shifts begin tomorrow

Hello Deskers,

Fall desk shifts begin tomorrow, Thursday, September 23rd. I have posted the master schedule on the internal page (http://internal.library.ucsc.edu/ref/schedule/). This schedule will be migrating very soon to the new staff portal, and I'll send out a message when that happens. I am also updating materials at the desk, so please let me know if you notice something I've missed that is out-of-date. And don't forget to log your questions on SurveyMonkey. The link is still on the Firefox browser on the desk computers.

We've reduced the handouts kiosk to one, and moved it by the pillar closer to the InfoCommons. There are fall hours fliers, and an updated "Top 10 things" flier. I've seen groups of students come in and take them, so please let me know if you see them out of stock. I'm keeping an eye on them too.

Let me know if you have any questions.

Best,

Laura

Emailing docs to visually-impaired student

Just in case Christian (the blind student with the seeing-eye dog) returns for more help, the following may be helpful. His computer can't read aloud from PDFs, so he needs text copied and pasted into a word doc. I found that when I click PDF full text in ACS, I can't highlight/copy but if I click "download PDF" (bottom left) and open in Acrobat, I can do this, and then paste into word. It is also important to make sure that the pasted article includes the citation information -- in one case it did not, so I grabbed that and added it to the word doc. He is also OK with a link to an HTML text, so when HTML is available that may be more convenient, although I ended up pasting most of the articles into word regardless. Paul

New incident form

Dear Library Staff,

In order to make the library incident report form more stable and secure, we've moved it from the old library web server to the staff Drupal server. The new url is http://staff.library.ucsc.edu/node/add/incident-report but a redirect is in place, so you will be forwarded to the new form from the old link. It looks a little different but the information is the same as the old form.

You do need to login with your library server username and password in order to see the form. This is the same login and password used on the Edgar filesharing server and the main library webserver. If you do not to know your Edgar login, please contact IT help (at http://itrequest.ucsc.edu) and they will reset your password.

Please contact me with questions.

-- Sue Perry (for the Web Implementation Team)

Right desk Mac screen tilting problem

The ergonomic arm on the right desk Mac seems to have a missing bolt or screw that allows us to tilt it backward and forward as we need to. A call is in to Jerry to see if he can fix it for us.
It does seem to be working at the moment if you gently tilt it back away from you. But if it starts to tilt forward, it falls all the way and is unusable.

Thanks for your patience while we have it repaired. In the meantime, if you are uncomfortale using it until it's fixed, use the center computer on the back table or the left desk Mac.

Thanks,

Laura