Begin Your Research tutorial

Here is a really helpful UC research online tutorial, usable by any campus. Complete with a quiz, it's a great way to get students started who didn't have a library class and can't come in for help.  It was very helpful in training the McHenry Roving students.

Begin Your Research
http://www.lib.uci.edu/uc-research-tutorial/begin.html

McHenry Roving Information Student schedule: FALL 2012

McHenry Library Roving Information Student schedule through Friday, December 7th
(also posted behind the Circ Desk and included online in the Library Ref Desk calendar):

Monday:
5-7pm Alejandra
7-9pm Brandon

Tuesday:
6-8pm Pati
8-10pm Brandon

Wednesday:
4-6pm Alejandra
7-9pm Brandon

Thursday:
6-7pm Pati
7-8pm Alejandra

Friday:
4-5pm Pati & Alejandra
5-6pm Pati
6-8pm Brandon

Sunday:
3-5pm Brandon

Please let me know if you have any questions.

Thanks,
Laura

Referral guide

FOR BOTH McHENRY AND SCIENCE & ENGINEERING REFERRALS
(AND DON'T FORGET TO RECORD STATISTICS!)

Hi everyone,

Here is the updated referral guide (as of 2/3/12).

Please post wherever it would be most visible and helpful to those using it.

Please let me know if you have any questions.

Best,
Laura

Early collections move: Oversize and some M's

Hi all,

Some portions of the collection moved early--the oversize collection has
already moved, and the first couple ranges of the M section have moved. If
patrons come to you looking for items in those sections, we can have them
paged. You can reach Hallett movers at either of the following numbers to
have items paged: 9-2929 or 708.259.8979.

Temporary signs are being posted which will direct patrons to the Circulation Desk for assistance in obtaining these items.

Thanks,
Sarah

Citing maps

The most helpful source (in citing a map) is Cartographic citations : a style guide,

http://cruzcat.ucsc.edu/record=b3510132~S5

There are copies in both reference collections, as well as the Map Room. It's skinny and pam-bound. Z6021 .C55 2010

- Cynthia

Placing holds on Reserves material

A question that comes up often at the desk and on Ask A Librarian is how can a patron place a hold ahead of time on a book that is on Reserve. A patron can place a hold up to a day in advance on a Reserve item, but only in person. They can also take a Reserve item out overnight if they place a hold 2.5 hours before we close in person (so for example 9:30pm for M-Th) and then it has to be back 1 hour after we open the next day.

Grateful Dead Research Guide

There is a new guide to help students, or anyone, with questions about researching the Grateful Dead phenomenon. It is located both in the subject guide list and the how to list:

http://library.ucsc.edu/help/howto/grateful-dead-research-guide

The Grateful Dead Archive is being processed and will not be available for researchers until spring 2012.

New music research guide

Many thanks to Paul Machlis for his new guide, How to Find Music in the Library.

It's a great review for helping patrons find music sources on the desk.

Biomolecular Engineering/Computer Engineering 123A class

Hi all,

In case you get questions for the Biomolecular Engineering/Computer Engineering 123A class, we have a class guide to help students do research for their engineering design project. This is a 2 quarter class, so the page will likely be up for both fall and winter quarters:

http://library.ucsc.edu/course-guides/biomolecular-engineering-computer-engineering-123a

The class page has links to recommended article databases (Inspec, Compendex, Pubmed, etc.), plus other sources such as patents, application notes, and protocols. Please let us know if you have are any questions.

Christy H. and I are also willing to take questions directly from students.

-Ann

History 110A (Westerkamp) Early America class

Lynn Westerkamp is teaching her early America class this quarter.
Students are being asked to find 5-7 primary source documents. The
assignment is attached (to a separate refall email). I am not teaching
a class for this group. If the work becomes onerous at the desk, please let
me know and I'll check in with Lynn. Everyone already knows this, but just
out of a sense of duty, the How to Find Primary Sources in American History
page should be considered the "class page" for this assignment.

Many thanks,

Kerry

Monday, October 4th: CLA Snapshot Day

Hi Deskers,

Monday, October 4th is CLA's Snapshot Day and UCSC is participating. The impact for the Ref Desk is the way we tally statistics. We won't do a separate tally form for this. Instead, we will ask staff to record the number of questions within a transaction in the narrative box (for example, if you verify 3 citations, that's 3 questions, not the single long or short question we normally count, etc.). So go ahead and log your question as directional, short, or lengthy but also include the extra transaction information in the narrative box.

If you have questions, please ask Laura or Lucia.

Thanks, Laura

Precalculus book by Cohen

If you get asked here at McHenry for the Precalculus book by Cohen, we don't have it. It is only at the Science & Engineering Library:

http://cruzcat.ucsc.edu/search/X?SEARCH=precalculus+cohen&searchscope=5&submit=Submit

Students are seeing this on the math placement test advising page, and I've let them know that it needs to be changed. Several students have already come by only to find that it is not here:

http://undergrad.pbsci.ucsc.edu/advising/gettingstarted/StudyGuideandPracticeExam.html

(corrected) Reference Desk Transactions Report, Summer Sessions 2010

During the two summer sessions of 2010 (21^st June–27^th August), the McHenry Library Reference Desk was open for four hours per day, Monday through Friday, from 1 till 5pm. This tallies to a total of twenty hours per week, or 200 hours for the entire ten-week period. In that period, 387 desk transactions were logged by Reference staff in SurveyMonkey (of which 379 included explanatory remarks). Since Reference staff have been logging desk queries through SurveyMonkey (from March 2010), 2501 transactions have been recorded:

March (includes Spring Break week)—144

April—685
May—927
June (prior to Summer Session)—738

The distribution of queries shows that the 1–2pm hour is most popular with 31.3 percent (121) of transactions, descending with each subsequent hour: 27.4 percent (106) from 2–3pm; 19.6 percent (76) from 3–4pm; and 19.4 percent (75) from 4–5pm. Additionally, 2.3 percent (9) of the questions were recorded at times when desk service was not available. While the majority of transactions were under five minutes (55.3% or 214), 29.2 percent (113) were five minutes or longer; directional questions were only 15.5 percent (60) of the total. Just over 3 percent (76) of the total came to us via telephone, and 2 percent (52) were printing or computing questions. (These transactions do not include off-desk, Ask A Librarian/QuestionPoint, or personal e-mail enquiries.)


Transaction Highlights

• Helped [emeritus librarian] determine the signature on an 1860 original letter he was transcribing from the Hihn-Younger Archive
• Recent UCSC graduate: advice on applying to master's degree v. doctoral programmes in pursuit of teaching at community-college level; Web site for faculty postings at California community colleges
• Emeritus-faculty proxy needed help with databases; also said that he has always received great service from our desk, and how much he appreciated that
• Assisted two lecturers working on a project which required analyzing the table of contents and physical layout/arrangement of a few journals. We only had electronic access to the journals they needed…. I suggested they contact an ENVS professor who I knew once used to edit the journal to see if he had a personal print subscription.
• Patron looking for data sets related to education from the perspective of population, transportation, health, environment, etc. Showed him ICPSR, several federal gov. sites, Rand California and our statistics guide. Also gave him contact info for [local ICPSR rep] and Lucia
• Books, articles, primary documents on Wilder Ranch, its history, and the Ohlone who lived in the area > extensive searching for, variously, Wilder Ranch, Rancho Refugio, Ohlone, Awaswas tribelet in local history titles in Reference Area, Cruzcat, SCPL, America: History & Life + advice on general Spain>Mexico>US California history and land grants
• Graduate student had ILL request for microfilm from New York State Archives denied as 'no lending library' although NYSA site states desired items 'available through ILL' > contacted our ILL, who will contact NYSA directly to enquire about item + found microfilm purchasing information on NYSA site to offer patron alternative if ILL unsuccessful
• 1970s-80s index for Santa Cruz Sentinel? > no such, but showed patron how to use SCPL Newspaper Clippings file along with microfilm
• Community member: reliable Web information/advice on home foreclosure options and alternatives > found relevant pages at HUD, FDIC, California Department of Real Estate
• UCSC staff member who is also a Cabrillo summer student needed help finding an expert from UCSC on global warming to interview for a project. Helped him find several names and printed contact info, primarily [Earth & Planetary Sciences faculty] who spoke on the topic for Synergy
• Historical information about the invention of the washing machine - found one book in Ref and several in stacks. Also wanted advertisements from different decades. Gave her call no. for All-American Ads by decades.
• Tutorial on finding popular articles reporting new scientific research then finding scholarly studies on which articles are based > New York Times and Academic Search Complete, then PubMed and PsycINFO
• [Community researcher] needed help finding and accessing a document on land use from 1878. It's an online document that Hastings owns in their Making of Modern Law database. He'll have to visit Hastings to access it. Also spent time telling him how to best approach access to these documents, when to use Cruzcat, limitations of Melvyl, and about Calcat. He was very appreciative!
• Former student doing an internship for [Politics faculty], researching mayors who are notable or “heroes”—Academic Search Complete, newspapers, how UC-eLinks works, ILL process, Cruzcat -- subject headings "mayors", Dictionary of National Biography, Gale Biographies database, ref book: Biographical Dictionary Of American Mayors, 1820-1980
• Staff member looking for FCC decision concerning wireless signal boosters > found public notices and comments in FCC Electronic Comment Filing System, eventually determined from listed proceedings that FCC's Wireless Telecommunications Bureau had jurisdiction in matter, went to their separate site and found Headlines Archive lists all official public notices, news releases, and orders/decisions > determined no decision has yet been made in the case of signal boosters (as comment is still being collected)
• Researcher from UCSF called to verify a citation from Source: Encyclopedia of Drugs, Alcohol & Addictive Behavior. We have title electronically, and in print. Almost needed to use the print because the title search didn't return results. Determined there was a slight title change from what the researcher had vs. the title in the source.
• Advice on appropriate use, according to Chicago Manual of Style, of footnotes v. bibliography v. in-text notes v. reference list

Summer Emeriti library research class

Frank and Laura will be having a drop-in library research class for emeriti faculty and staff on Wednesday, August 25th from 2-3:30pm in the McHenry Library Classroom 2353 (2nd floor). They will give an overview of the library's current website and offer tips and strategies for successful online library research. There will be time throughout for questions. This is the second in a series of drop-in classes to support emeriti faculty and staff research needs. No need to sign-up.

Please this along to anyone you think may be interested.

For more information, please contact:
Laura McClanathan /
831-459-3096 / lauramcc@ucsc.edu

Kerry's business resources guide

Many thanks to Jess for successfully moving Kerry's invaluable Business Resources guide into Drupal. You can access it here:

http://library.ucsc.edu/help/howto/business-resources

or from the list of "How to" guides.

16th-century engravings

Students in Allan Langdale's HAVC 137E Renaissance Prints class will be researching a mystery engraving from 16th-century Germany. BR kindly informs us that they should consult the Illustrated Bartsch (http://cruzcat.ucsc.edu/record=b1431168~S5), volume 10 of which is entitled Sixteenth-century German Artists.

Additional info from Lee:

"That helps. I had a student who insisted the engraving was Bosch, and when that didn't pan out, noticed "Barsch" somewhere on the page, but that name drew a blank as well. I pointed her to some texts about early engravers and suggested the VRC if that didn't work."

Desk stats now online

Just a reminder that we have moved to collecting Reference statistics online. The SurveyMonkey page is bookmarked on the browser toolbar on every machine at the desk.

There are only two required fields, but it would be helpful if you could fill out other fields if you have time between questions.

Many thanks to Frank Gravier for getting this project off the ground and on the computers.

thank you,

Lucia

Questions from the desk

-local high school student needed to find books and articles about Jack Ruby

-community member doing research for a memoir by a former UCSC student from the 1970's
(including info about minority students groups now and then; the 1975 sit-in re: EOP)

-faculty needed help doing a search in our catalog for handmade books

-community member found a book in Google books, needed to find the source of a quotation used, but could not see the page with the source in Google books (we had it and I emailed the source)

-student currently writing a policy statement on the overspending on and
overpopulated prison in California

-PhD student in Hong Kong needed help with contemporary Latin American cinema research in determining which libraries in California (Los Angeles in particular) had a particular film

-graduate student at UCB developing a resource management plan for a ranch property in southern San Benito
County and is trying to determine if it had been part of a Mexican land grant

-graduate student needed to find books, articles, or websites on pre-Christian Basque mythology, specifically a deity associated with caves

-student looking at California high school exit exam information, specifically Latino students failure rate

Random questions at the desk, 3/3/10

Today patrons I helped were:

- Looking for paper copies of several French language periodicals.

- Looking for a poem, published as a broadside, by Charles Bukowski.

- Looking for the consensus-based criteria for establishing diagnosis of a vegetative state.

Random questions at the desk 3/1/10

History of Lent.

Opiates effect on neurotransmitters and synapses.

Research by mycologist R.J. Wesson on use of "magic mushrooms" in Mazatec ritual ceremonies in Oaxaca.

Water, logging and environmental information about Clavey River in Tuolomne County.