Quick and easy way to tell which McHenry Library room numbers are group study rooms

There is a common element to all of the group study rooms in McHenry Library: they all have a "3" as the second number. The first number tells you what floor the room is on, and the "3" tells you it's a group room.

**2nd floor exception: 2353 and 2359 are the Library Classrooms, that cannot be booked as group study rooms by students. No exceptions. But at least you can tell immediately with the above metric whether it is an office or not.

So when someone is asking for a room number and they don't know if it's an office, a classroom, or a group study room, listen for the "3" as the second number.

03xx = Media Center (0=ground floor, 3=group study/viewing rooms)

13xx = FITC/Learning Technologies (1=1st floor, 3=instructional studios, not bookable through our system)

23xx = 2nd floor group rooms, but 2353 and 2359 are library classrooms. 2316 and 2351 are the only 2nd floor group study rooms students can book

33xx = 3rd floor group study rooms

43xx = 4th floor group study rooms

McHenry Library wayfinding

Good reminder, from Lee (libstaff message April 30, 2012):

"...we are now directing people to the North Elevator primarily for access to the Mathematics Department offices on the 4th floor AND as the ADA / handicapped access to the 1st floor capacity classrooms or (with the East Elevator) Gnd floor capacity offices.

Otherwise, direct people going to the 1st flr classrooms or the Gnd floor capacity offices via the outside route; out the foyer and around to the right.  The North Elevator cannot handle general classroom traffic and the outside route is quicker and more direct (as long as they don't have mobility issues).  Similarly, the West Elevator and Stairs are quicker for those trying to get to Education offices on the 3rd floor."

How to use the photocopiers

• Copiers are on the south end of the 2nd floor of McHenry, inside half-wall area
• Color copying is available on 3rd and 4th floor machines for 25 cents per page
• Students pay 8 cents per page for black and white
• Guests pay 15 per page for black and white
• Everyone pays 25 cents per page for color

Student photocopying:

1. Students charging their account pay 8 cents per page for black and white (and 25 cents per page for color, only on 3rd and 4th floors)
2. Touch the screen on the copier (no need to use the kiosk)
3. Username = their CruzID (first part of email address)
4. Password = last 4 digits of their University ID (in the middle between the dashes)
5. Hit OK
6. Click on "charging student account"
7. Hit the "Copy" button to the left of the touchscreen
8. Now patron has access to the control panel
9. When finished, press the "Other Function" button on the left of the touchscreen, then "logout on the touchscreen
10. Important: if student does not logout, someone else can make copies charged to them

Faculty and staff photocopying (or see guest also):

1. Same steps as above but a FOAPAL must be entered to charge
2. Otherwise, use the Guests pass kiosk

Guests/visitors/community/any student not wishing to charge their account (though it will cost students 7 cents more per page this way):

1. Guests pay 15 cents per page for black and white (and 25 cents per page for color, only on 3rd and 4th floors)
2. Follow the instructions on the kiosk to obtain a passcode; only accepts bills, no coins, no charge cards
3. Once code is obtained, touch the copier screen
4. Hit the "Copy" button to the left of the touchscreen
5. Now patron has access to the control panel
6. When finished, press the "Other functions" button on the left of the touchscreen, then "logout on the touchscreen
7. Important: if patron does not logout, someone else can make copies charged to their code

Refilling paper in public copiers

The paper is refilled in all of the public copiers (2nd, 3rd, and 4th floors) by our IT staff and students, not the Campus Copier Program. Report copier service problems to the Campus Copier Program by calling 459-5799.

No bikes in the library

Please do not let people bring their bikes into the library, even though it may be for a brief period of time.

The campus-wide bicycle parking policy is here: 

http://taps.ucsc.edu/bicycleparking.html

It says that people need to park their bikes in bike racks and nowhere else.

Copying, printing, and confusion...

There seems to be much confusion about the new staggered copying pricing and codes and signage... so here are a few reminders and some things I didn't know:

-the copiers now do double-sided copying (they didn't before) -- it's referred to as "sidedness" on the signage
-the copiers on 3rd and 4th (only) now do color copying (they didn't before) and it's 25 cents (for everyone)
-the only time a card is now needed is for printing for those who don't have or want to use a CruzID gold account (still need a $1 bill)
-all copying requires logging in to the machines; students use CruzID Gold, all others put cash into the copier kiosk and obtain a login
-the PIN that the signage refers to is the last 4 digits of a student/staff/faculty university ID #
-CruzID Gold account copying is 8 cents per page
-non-CruzID Gold copying (aka guest) is 15 cents per page
-students who don't want to charge their account for whatever reason can use the guest kiosk for copying but they will pay 7 cents more per copy than the student rate of 8 cents

And we do have another flatbed scanner in McHenry on the 2nd floor near the IT/Ref Desk. It's in a computer cubicle near the color printer.
It's not as good for images, but fine for text.

Hope this helps!

Best,
Laura

Ref College/Career books

If patrons happen to ask about Ref books with a location of COLLEGE CAREER, you can find them in the work area next to the 2nd floor kitchen. The books are on a truck being reviewed and SOON the location COLLEGE CAREER will disappear. As it is now, the books are in the catalog with the location COLLEGE CAREER and can't be found unless you're in the know. And now you are.

-Sue Stoebner

New flatbed scanner instructions (posted by the scanner)

Instructions for Using the Flatbed Scanner
(No charge to email or save to USB)

1. Unless already on, turn on switch 1 (at the back of the middle scanner), the right monitor, and the flatbed scanner on your left (switch 4)

2. Place document in upper right corner of scanner, face down

3. Click on the “Welcome to Scanwrite!” screen (right monitor)

4. Enter filename prefix (it will use this prefix for all of your files during a session)

5. Select source: Choose 4th option WIA-Epson Perfection V700/V750 (NOT the first Epson listed)

6. Click Select

7. Choose image type on the “What do you want to scan?” box

8. Click on adjust quality link and change resolution (DPI) from 100 to a minimum of 300; then choose picture type and click OK

9. Click Preview or Scan

10. Thumbnail image appears on the upper left of the monitor screen (click "Edit Scan" if needed)

11. Click on the thumbnail to select it (giving it a blue border)

12. Then choose from the following options:
Email (sends as PDF only), Print (10 cents per side, will go to print queue release stations to your right by the copiers like all other 2nd floor workstations), Send to USB (can choose file type JPEG, PNG, TIFF, PDF single pg, PDF multi-pg), or Edit

13. Follow prompts

14. Finish (this will remove your files)
___________________________________________________________

For help using the scanner for microfilm:

• Click on the “Welcome to Scanwrite!” screen
• Click on the yellow “Help Video” icon on the top right
___________________________________________________________

Patrons are instructed to ask at the Reference Desk or Circulation Desk for further assistance.

Language dictionaries

Hi Deskers,

Here is s quick reference list for language dictionaries and their call number sections in the Ref Stacks:

Arabic PJ6640
Chinese PL1455
English PE1628
French PC2640
Gaelic PB1591
German PF3640
Greek PA445
Hebrew PJ483
Hindi PK1936
Italian PC1640
Japanese PL679
Korean PL936
Latin PA2365
Persian PK6379
Portuguese PC5333
Russian PG2640
Spanish PC4640
Swahili PL8703

Hope this is helpful.

Best,

Laura

Student survey publicity

You may notice small thin strips attached to our public stations on the 2nd floor at McH publicizing a student survey. The survey is sponsored by UCSC office of Institutional Research and is part of a statewide survey of students regarding class and lecture size. The survey closes on Feb 10th, at which time these strips will be removed.

The strips say: "Get heard. Take the class and lecture availability student survey @ www.uc-class.org. For a chance to win Nite Owl cookies"

Thanks,

Lucia

Ref College and Careers collection

Hi all,

As part of the reference reduction I'm planning to do some heavy weeding in the college and careers collection outside of the BI room. Much of the material can obviously be withdrawn or moved into the ref collection under its call number. If there is anything questionable I'll consult with the appropriate bibliographer, but if you have questions or concerns about this collection or the material in contains please let me know. Once I've cleared it I will ask cataloging to remove that location from Cruzcat.

thanks, Frank

Updated policy regarding double-sided copying

There is no duplex copy support on the Copier services copiers here in the library, automated or manual. This will be fixed when the campus goes to a new copier and payment system, which there is currently a RFP in progress. Duplex will be available again when the new system goes in.

When using the bypass as a manual duplexer more jams will happen. Copier services had to turn off the automated duplex functionality on these copiers due to a compatibility issue between the payment systems and the copiers. Regarding the duplex issue some of the reasons duplex was turned off was because of the impact of support of having jams frequently, the payment issues, reliability and stability.

Elizabeth Cowell is the library contact to work through service issues with Campus Copier and Print services.
Omar will educate the Library ITS students on copier duplexing.

-Frank Dang

IT Help Desk updated schedule

Staffing hours for the McHenry IT Help Desk through 12/10/10:

9/25/10-10/8/10:
Mon: 12pm-midnight
Tues: 2pm-4pm, 9pm-midnight
Wed: 12pm-midnight
Thurs: 2pm-4pm, 9pm-midnight
Fri: 12pm-8pm
Sat: 12pm-7pm
Sun: 12pm-midnight

10/9/10-12/10/10:
Mon-Thurs: 12pm-midnight
Fri: 12pm-8pm
Sat: 12pm-7pm
Sun: 12pm-midnight

The first schedule through 10/8/10 allows for the new students to be trained. The second schedule reflects full staffing.

The main library hours page now lists these hours, as well as the staffing at S & E: http://library.ucsc.edu/hours

Double-sided copying in InfoCommons (revised)

The copier repair person had to disable double-sided (or duplex) copying as it was jamming the copiers. It jammed repeatedly when the person only had money to copy one side but it was set on duplex. The only remedy was to disable the function. So, if someone tries to use that setting, the paper trays will be grayed out (unavailable).

There is a workaround (and two students just asked this very question today):

Make a copy on the glass with the book or paper in the normal position. Then take that copy and put it in the bypass tray (on the right side of the copier), face-up with the printing facing towards you. Then place the next copy to be made from a book or piece of paper on the glass, and choose "Bypass Tray" on the control panel. That's how the copier will know to use that piece of paper and not paper from the lower regular trays. It has to be done one sheet at a time.
(Troubleshooting tip: if the paper edge is at all curled it may jam or feed at an angle, so make sure the paper is straight)

Rodent problem update on 2nd floor

The custodians are working to clean up the rodent mess. Most of the affected sections have been cleaned in the Ref stacks, but there are still some areas that need attention. The sections that need to cleaned still have the small, discreet signs attached. The signs are being removed once the cleaning is completed.

There are two compact shelving sections next to each other in the Ref Z's that have extensive droppings that need to be cleaned. The handles for these sections are tied together to prevent patrons from opening them. This section is in the middle section of compact shelving, and not visible from the InfoCommons.

If you encounter a patron who needs material from this section over the weekend, please let them know the items need to be cleaned and they should be available Monday morning.

Please stay vigilant for signs of rodents when you are in the stacks. Preservation is placing yellow streamers in books that need cleaning. Notify Preservation if you notice more signs of rodent damage. Of course, Preservation would be grateful if you would place streamers in books that need attention. More of these streamers are at the Ref desk, in the cubby under the 3rd Mac.

thank you,

Lucia

Tip for Slug Card dispenser and "newer" bills

This worked for a student with a $5 bill that had color and the large image: try putting the bill in the opposite direction from what the bill slot says. It did not work the regular way, but it did this way. I don't know if this works for larger bills but it might.

Handout at Ref Desk explaining printing

IT Help Desk hours for Fall

The Fall Quarter hours for the IT Help Desk in the InfoCommons is:

Monday-Thursday: noon-3pm and 5pm-8pm
Friday: noon-5pm
Saturday: CLOSED
Sunday: noon-3pm and 5pm-8pm

So folks working the 10am-noon Ref Desk shift may get more printing and computing questions.
Some incoming freshmen have their CruzID Gold passwords already, and some do not. So it's always good to ask if they do, as they often just buy a card when they didn't know they could charge printing to their accounts.

Fall desk shifts begin tomorrow

Hello Deskers,

Fall desk shifts begin tomorrow, Thursday, September 23rd. I have posted the master schedule on the internal page (http://internal.library.ucsc.edu/ref/schedule/). This schedule will be migrating very soon to the new staff portal, and I'll send out a message when that happens. I am also updating materials at the desk, so please let me know if you notice something I've missed that is out-of-date. And don't forget to log your questions on SurveyMonkey. The link is still on the Firefox browser on the desk computers.

We've reduced the handouts kiosk to one, and moved it by the pillar closer to the InfoCommons. There are fall hours fliers, and an updated "Top 10 things" flier. I've seen groups of students come in and take them, so please let me know if you see them out of stock. I'm keeping an eye on them too.

Let me know if you have any questions.

Best,

Laura

New IT Desk hours for McHenry

Omar let us know that they have a new student assistant who will be trained and on the desk, starting Thursday, August 12th. There is a new schedule also, for Summer Session II: Monday-Thursday, 12:45pm-7:45pm. So today (Tuesday) and tomorrow (Wednesday), there will be no public service coverage.

Call 9-2486 if you need IT Help beyond what we know how to do, or put in a ticket .