New Melvyl FAQ

Hi everyone,

Here is a good FAQ about new Melvyl: http://www.cdlib.org/services/d2d/melvyl/Melvyl_FAQ.html. This has been helpful for several faculty questions at the desk. One noted glitch is that you can't (for now anyway) set up a new Worldcat profile while logged in through OCA. So if someone is off campus and wants to set up a profile, they'll need to do that before logging in, or log out and set up the profile, and then log back into OCA. And if asked, the new Melvyl/Worldcat profile does not save information for Request. So each time someone places a Request, they must type in all of their information.

Best,

Laura

New instructions for using OCA on IPad or IPhone

The OCA Shortcuts page now includes instructions for using OCA on an IPad or IPhone.  Here's the link: http://library.ucsc.edu/help/oca-shortcuts.

OCA certificate/"untrusted site" problem

If you are getting calls about "untrusted site" errors from people trying to access OCA, we are working on a permanent solution. In the meantime, people at the reference desk should tell patrons they two choices:

- you can click through and add the exception (there is no security risk)

or

- the patron can download the new root CA http://certs.ipsca.com/Support/hierarchy-ipsca.asp

--
David Meyer
CNS, McHenry Library