Monday, January 4, 2010

OCA certificate/"untrusted site" problem

If you are getting calls about "untrusted site" errors from people trying to access OCA, we are working on a permanent solution. In the meantime, people at the reference desk should tell patrons they two choices:

- you can click through and add the exception (there is no security risk)

or

- the patron can download the new root CA http://certs.ipsca.com/Support/hierarchy-ipsca.asp

--
David Meyer
CNS, McHenry Library

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