If you have a patron who cannot connect to Cruznet wireless (no page will load, they cannot get an IP address) and/or they are getting logged off repeatedly please put in a ticket.
-Include the person's name and their MAC address. Here is a website on how to find the mac address of common operating systems, http://www.wikihow.com/Find-the-MAC-Address-of-Your-Computer, and Apple iOS devices http://osxdaily.com/2010/08/05/find-iphone-mac-address/.
-The CNS help desk can also put in the ticket and has information on how to get the MAC address.
Thanks,
Frank Dang
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