Firefox users may see a "proxy error" message when searching EBSCO databases (e.g. Academic Search Complete, Historical Abstracts, etc) on Macs with 10.5 in the Library Commons. Usually they can get past this by reloading the page. If that's annoying they may want to use Safari for their EBSCO searching. See Fish's note below for more detail as well as news of a fix forthcoming.
Hi,
Apparently there was an issue yesterday with an EBSCO database search on one of the info commons iMacs. This is a known issue that effects certain databases. There is something buggy with firefox running on 10.5 machines. we have tried many things to work out what the problem is without success.
If you do get a browser error on firefox when doing a search you can hit reload on the page and the search usually loads fine, otherwise Safari should be used.
I am building a brand new image from scratch due to some other network related bugs - working with an apple engineer it was determined that there may have been some corrupt files on these machines. I am hopeful that the bugs and annoying quirks will be resolved once the new image is rolled out.
--
Andrew 'Fish' Phipps
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