Hello QP Chatters,
At yesterday's QP virtual users' group, Carol Bonnefil spoke about the technical problems we've been experiencing during June and July. QP wants all chatters to report such problems, including crashes, slow downs, error messages, etc. at the time they are happening, using the Support and Feedback link at the top of the QuestionPoint login page.
I just wanted to point out that we should all report problems DIRECTLY TO QP and not to your QP service manager at your library. The more immediate the report, the better QP can do its trouble shooting.
thanks,
Lynn
Lynn Jones
Co-chair UC Digital Reference Common Interest Group
Reference and Instruction Librarian
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