Friday, October 30, 2009
New Visitor Guides
There are new campus Visitor Guides from Admissions at the Ref Desk, on the shelf under the UCSC catalog and schedule of classes. It has a large, easy-to-read campus map, that includes up-to-date construction areas and new buildings.
San Francisco City Directories - now online - free
Subject: [calix] San Francisco City Directories - Now online - free
San Francisco City Directories are now online - free - Here are the direct links:
San Francisco City Directories
1923. http://www.archive.org/details/crockerlangleysa1923rlporich
1924. http://www.archive.org/details/crockerlangleysa1924rlporich
1927. http://www.archive.org/details/crockerlangleysa1927rlporich
1924. http://www.archive.org/details/crockerlangleysa1924rlporich
Thursday, October 22, 2009
Word documents on public computers
A patron came to the desk before the IT desk was staffed and said her Word 2007 document wouldn't open on PC #7. I called ITS and
Frank said that the PC's do have a concerter pac installed and should automatically open Word 2007 docs. If they don't, have the patron try another PC and report that one by submitting a ticket to ITS. And that's what I did and it worked fine on another PC. So in case this happens to you on a morning watch, that's what to do.
Wednesday, October 14, 2009
Psych 3 class info and online guide
Hi All,
Last week I gave a talk at Cam Leapers Psyc3 class. There is a class guide at:
http://library.ucsc.edu/course-guides/psychology-3-research-methods
The guide is meant to walk students through their assignment, which requires that they find only 1 study to replicate
Cam really prefers that they use encyclopedias or textbooks to get a citation for a study. I linked students to citation linker forms, which is the most direct place to find out if we own something or to request it.
Students, however, may also try to use Psycinfo to find a paper that is about a study. If they go this route they must ONLY use peer-reviewed articles.
Hope this is useful.
Thanks,
Annette
Last week I gave a talk at Cam Leapers Psyc3 class. There is a class guide at:
http://library.ucsc.edu/course-guides/psychology-3-research-methods
The guide is meant to walk students through their assignment, which requires that they find only 1 study to replicate
Cam really prefers that they use encyclopedias or textbooks to get a citation for a study. I linked students to citation linker forms, which is the most direct place to find out if we own something or to request it.
Students, however, may also try to use Psycinfo to find a paper that is about a study. If they go this route they must ONLY use peer-reviewed articles.
Hope this is useful.
Thanks,
Annette
Students accessing their home directory in Info Commons
Periodically a student will ask for help accessing their home directory, which is UCSC server storage space provided to all students, faculty, and staff. Here's how to get to one's personal directory from the PC and MAc stations in the Info Commons:
From Macs:
-go to Fetch (from the dock or finder)
-in the Host Name text box, type: unix.ic.ucsc.edu
-in the User Name text box, type your email login (without @ucsc.edu)
-select SFTP from Connect using the drop-down menu
-type in your password in the Password text box
-select Connect
From PCs:
-go to the Secure Shell page
-select the Secure File Transfer Client icon
-select Quick Connect
-in the Host Name text box, type: unix.ic.ucsc.edu
-in the User Name text box, type your email login (without @ucsc.edu)
-at the prompt, type your password
-select OK
From Macs:
-go to Fetch (from the dock or finder)
-in the Host Name text box, type: unix.ic.ucsc.edu
-in the User Name text box, type your email login (without @ucsc.edu)
-select SFTP from Connect using the drop-down menu
-type in your password in the Password text box
-select Connect
From PCs:
-go to the Secure Shell page
-select the Secure File Transfer Client icon
-select Quick Connect
-in the Host Name text box, type: unix.ic.ucsc.edu
-in the User Name text box, type your email login (without @ucsc.edu)
-at the prompt, type your password
-select OK
Meeting Room Schedule link
There is now a link to "Mtg Rms/2353" on the toolbar of each Firefox browser on the Ref Desk computers. Please leave the Incident Form as the last link on the toolbar on the right so it's easy to access if we need it.
Saving docs on public computers: save often and wisely
There is not much more frustrating when a student comes up after a power outage and has lost their paper because they were only saving it to the desktop. So to help them avoid this, we've added some signage in the Info Commons to help them know how to save safely. And it's a good reminder for us to tell them. I conferred with Fish about this so here's the scoop:
Safest ways to save:
-Flash drive / memory stick
-CD
-Google docs
-Email to yourself
Unsafe:
-Desktop only
-Documents folder only
If they've only saved to the desktop or docs folder and the power suddenly goes out or flickers strongly enough, they will lose their paper and there is no way to recover it.
Safest ways to save:
-Flash drive / memory stick
-CD
-Google docs
-Email to yourself
Unsafe:
-Desktop only
-Documents folder only
If they've only saved to the desktop or docs folder and the power suddenly goes out or flickers strongly enough, they will lose their paper and there is no way to recover it.
Alexander Street scheduled maintenance, Saturday, 10/17, 6:00 pm - 12 am
14 Oc tober 2009
Contact:
Jayne Dic kson
CDL Information Servic es
510.987.0550
Monday, October 12, 2009
Newspapers on reserve for American Studies 188
Please direct students in American Studies 188 to the circulation desk at S&E if they inquire about the selection of national and California newspapers from September 11, 2009 set aside for their class. We are lending them for 2 hours, like most other reserve items. I have added a note to this effect to the reserves list in Cruzcat.
--Nicole
New ILL manual forms
Hi all,
There was a time when community patrons without library accounts needed to complete a paper request form for items held at NRLF. No more! We now have online forms, which don't authenticate using library barcodes, so all those patrons who can't use Request can use these forms.
The forms are linked from the ILL pages (on the right hand side, under "Related Links"), and they live here:
books: http://library.ucsc.edu/services/borrowing/ill-manual-book-request-form
articles: http://library.ucsc.edu/services/borrowing/ill-manual-article-request-form
Let me know if you have any questions.
Thanks,
Sarah
There was a time when community patrons without library accounts needed to complete a paper request form for items held at NRLF. No more! We now have online forms, which don't authenticate using library barcodes, so all those patrons who can't use Request can use these forms.
The forms are linked from the ILL pages (on the right hand side, under "Related Links"), and they live here:
books: http://library.ucsc.edu/services/borrowing/ill-manual-book-request-form
articles: http://library.ucsc.edu/services/borrowing/ill-manual-article-request-form
Let me know if you have any questions.
Thanks,
Sarah
Thursday, October 1, 2009
New Hours for Library/Computing Commons Help Desk
Second Floor Computing Commons Help Desk McHenry Library
Staffed Hours:
Mon-Thu 1-9
Fri 10-5
Sunday 1-5
During these hours there will be a student on the desk, however, they do regular rounds to check on public computers throughout the day, if not present follow "contacting the help desk" procedure.
Contacting the Help Desk:
To contact the desk during the staffed hours when there is no student present or during un-staffed hours please call
459-2486 and leave a message. If there is an issue during off hours it will be addressed as soon as possible by library IT staff or by student workers.
You can also email help@ucsc.edu for issues, although if the ticket is submitted by a non-library staff it will take longer to filter to us. (hint: put "library public computing" in subject line)
Do not be alarmed if it takes 8-10 rings to get to the message, it is actually dialing our staff phone lines as well
What they do:
The Public computing help desk is there to assist with printing and computer use issues as well as best effort help for other library electronic resources such as MS office and library licensed publications.
Copying:
For card issues send the patron to the circulation desk where they can fill out a refund request.
For copier issues such as jams and toner see the Library Public Computing Help Desk.
Thanks,
Library IT
Staffed Hours:
Mon-Thu 1-9
Fri 10-5
Sunday 1-5
During these hours there will be a student on the desk, however, they do regular rounds to check on public computers throughout the day, if not present follow "contacting the help desk" procedure.
Contacting the Help Desk:
To contact the desk during the staffed hours when there is no student present or during un-staffed hours please call
459-2486 and leave a message. If there is an issue during off hours it will be addressed as soon as possible by library IT staff or by student workers.
You can also email help@ucsc.edu for issues, although if the ticket is submitted by a non-library staff it will take longer to filter to us. (hint: put "library public computing" in subject line)
Do not be alarmed if it takes 8-10 rings to get to the message, it is actually dialing our staff phone lines as well
What they do:
The Public computing help desk is there to assist with printing and computer use issues as well as best effort help for other library electronic resources such as MS office and library licensed publications.
Copying:
For card issues send the patron to the circulation desk where they can fill out a refund request.
For copier issues such as jams and toner see the Library Public Computing Help Desk.
Thanks,
Library IT
--
Frank Dang
University Library
ITS Technical Support Lead
(831) 459-1540
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