Caring for the microfilm/fiche printers at McHenry

I'm working on a procedure for handling printer cartridges and paper needs in the Microfilm/fiche printers located near the McHenry Reference desk.

What I've done so far is this:

1. I've numbered and labeled the printers so that they are easy to identify (numbered 1-3). The numbers are big and right on top of the printer...easy to see and read.
2. I created a graphic showing the location of each of these printers. I will give a copy to the McH Circ desk and one to the Ref desk.

What I'm hoping is that this will make it easier for patrons to tell us (be it Ref or Access) which printer needs help and easier for folks at the Ref desk to notify Access of any problems.

Also, printer cartridges and paper for these printers are now located (and labeled) in Amy Chirman's old office. This will make it easier for Access staff to change cartridges and add paper.

The next step is for those of us in Access to fine-tune what we do once we're notified of a problem.

Please let me know if there are any problems with this or if you have questions and please let me know if I missed something...it's a work-in-progress.

Many thanks.

-- Molly