Refilling paper in public copiers

The paper is refilled in all of the public copiers (2nd, 3rd, and 4th floors) by our IT staff and students, not the Campus Copier Program. Report copier service problems to the Campus Copier Program by calling 459-5799.

Laptops and iPads update

McHenry laptops are now stored are now stored in the same way as the S&E laptops: each bag contains a laptop and charger of the same number, and can be found in the green cabinet behind the Circ Desk.  The new bags only zip across the top.  We will no longer recharge laptops, but they do come with a charger (that has its own barcode and is checked out also).   iPads are also in the same green cabinet, and will be charged (you'll see a powerstrip next to them inside the cabinet).

Tally of Education/Math/HAVC/classrooms directions 9/28-10/9

We have been asked to keep a tally of directions we give to Education, Mathematics, HAVC, and related classrooms from Friday, September 28th through Tuesday, October 9th to assess the effectiveness of new signage. I have placed the tally sheet on a clipboard that will be stowed under the desk on the right-hand side. I will give the stat sheet to Sarah after the 9th. Let me know if you have any questions.

Thanks,
Laura

IT Help Desk schedule 9/27-10/8

The interim IT Help Desk schedule (while they are hiring) is posted at the desk in the same spot as the Ref Desk printed schedule. You'll find the schedules in an organizer on top of the righthand file cabinet (as well as the library phone list, campus phone book, last printed general catalog, etc.).

The coverage until October 8th at McHenry is as follows:

Monday 12pm-4pm, 7pm-midnight
Tuesday 3pm-midnight
Wednesday 12pm-midnight
Thursday 3pm-10pm
Friday 4pm-8pm

So the times we are on the desk and they are not are:

Monday 4-5pm
Tuesday 1-3pm
Thursday 1-3pm
Friday 1-4pm

Call 9-2486 for questions during those times. Sometimes the S&E student can help too.

No bikes in the library

Please do not let people bring their bikes into the library, even though it may be for a brief period of time.

The campus-wide bicycle parking policy is here: 

http://taps.ucsc.edu/bicycleparking.html

It says that people need to park their bikes in bike racks and nowhere else.

Writing tutoring for students

Learning Support Services in the ARCenter building offers writing tutoring for UCSC students (not the general public):

http://www2.ucsc.edu/lss/tutorial_services.shtml

New link for ProQuest Digital Library for Alumni and Friends

New link for ProQuest Alumni and Friends Digital Library:

http://search.proquest.com/barcode?accountid=32964&groupid=75657

More information:
http://library.ucsc.edu/giving/proquest-digital-library

2012-2013 General Catalog

The UCSC General Catalog is no longer printed. We have the 2010-2012 (through Spring 2012) at the desk, and previous catalogs in the Ref Desk stacks to the right of the desk as you face it (call# LD781.S5 U56a). You can access the current catalog here:

http://registrar.ucsc.edu/catalog/

It has linked PDFs for each department.

Calculators on Reserve

Scientific calculators are on Reserve at both libraries and have a 4-hour checkout time.
At McHenry, they are located in a little box at the beginning of the Reserves shelves, and the barcode is on the back.

-Laura

campus fax service

In addition to the Copy Center's ongoing service (listed on their site under "Fliers, Forms, and Other Copy Jobs"), the Baytree Bookstore now offers its own facsimile service at the following rates (as of 6th March 2012):

To domestic numbers
$2 for the first page
$1 per additional page

To numbers outside the US
$3 for the first page
$2 per additional page
50¢ per minute transmittal time

(updated LM 11/30/12)

Santa Cruz newspaper indexing

While McHenry holds indices for various area newspapers from 1856-1956—and the Santa Cruz Public Library additionally has a 1957-8 volume—there are obviously many gaps in indexing not covered by bound volumes, the Sentinel's Web site, or SCPL's Newspaper Clipping File.

None other than Stan Stevens suggests contacting the Genealogical Society of Santa Cruz County (publishers of the existing indices) for those years not obviously indexed, as they continue their work of indexing local newspapers.

Copying, printing, and confusion...

There seems to be much confusion about the new staggered copying pricing and codes and signage... so here are a few reminders and some things I didn't know:

-the copiers now do double-sided copying (they didn't before) -- it's referred to as "sidedness" on the signage
-the copiers on 3rd and 4th (only) now do color copying (they didn't before) and it's 25 cents (for everyone)
-the only time a card is now needed is for printing for those who don't have or want to use a CruzID gold account (still need a $1 bill)
-all copying requires logging in to the machines; students use CruzID Gold, all others put cash into the copier kiosk and obtain a login
-the PIN that the signage refers to is the last 4 digits of a student/staff/faculty university ID #
-CruzID Gold account copying is 8 cents per page
-non-CruzID Gold copying (aka guest) is 15 cents per page
-students who don't want to charge their account for whatever reason can use the guest kiosk for copying but they will pay 7 cents more per copy than the student rate of 8 cents

And we do have another flatbed scanner in McHenry on the 2nd floor near the IT/Ref Desk. It's in a computer cubicle near the color printer.
It's not as good for images, but fine for text.

Hope this helps!

Best,
Laura

New group study room system and policies

There is a new group study room reservation system, and it is listed in the same place on the library website.

Here is a link to the new policies page: http://library.ucsc.edu/study-room-policies

Main differences:
-Rooms may be reserved for up to 4 hours at a time.

-Limit of 4-hours maximum per day of reservation time across all rooms. This time may be split.

-Can reserve up to 2 weeks in advance
-15-minute grace period for reservations. If the room is not being used by an eligible group (at least two people) at the end of the grace period, the reservation is forfeited.
-No back-to-back reservations but groups may stay beyond their reserved time if there is no subsequent reservation and there is no other group waiting for a room to open.

Referral guide

FOR BOTH McHENRY AND SCIENCE & ENGINEERING REFERRALS
(AND DON'T FORGET TO RECORD STATISTICS!)

Hi everyone,

Here is the updated referral guide (as of 2/3/12).

Please post wherever it would be most visible and helpful to those using it.

Please let me know if you have any questions.

Best,
Laura

UCSC campus crime stats

Hi everyone,


Here is useful link to "http://www.ucsc.edu/about/crime-stats/"> UCSC campus crime stats , including an archive back to 1994.

Best,
Laura

Subject guides A-Z link

Hi everyone,

There is a new convenient link to the full A-Z subject guide list right at the bottom of the library's home page.



Best,
Laura

Special Collections opening update

At this time Special Collections & Archives is planning to open to the public on the first day of classes, Winter quarter, January 9th, 2012.

Although the reading room will be closed, we will be working in our offices and can be reached by phone or email. While we are closed to the public, we would be happy to let our colleagues in -- so just phone or email, and we'll meet you at the door. Or you can use our newly installed "top secret" library staff door bell. It is by the emergency exit door by the north stairwell. If you can't find it, give me a call (502-7523) and I'll point it out to you. Please don't point it out to non-staff.


Thank you,

Luisa

Special Collections & Archives

Ref College/Career books

If patrons happen to ask about Ref books with a location of COLLEGE CAREER, you can find them in the work area next to the 2nd floor kitchen. The books are on a truck being reviewed and SOON the location COLLEGE CAREER will disappear. As it is now, the books are in the catalog with the location COLLEGE CAREER and can't be found unless you're in the know. And now you are.

-Sue Stoebner

Good site for unemployment data (cities or states)

Jan and Lucia found this source which might be of use if you are asked for the unemployment rate for states or cities. Link to the site:

Economy at a glance

The "at a glance" feature allows you to click on a state, or drill down to a census designated metro area (we are in Santa Cruz - Watsonville), to see labor force statistics including the unemployment rate. Data is monthly, for the preceding 6 months. June is in there right now.

Access to Special Collections

Hello,

At this time Special Collections & Archives is hoping to open to the public beginning in early November 2011. We still do not have an exact date of when we will be open.

Although the reading room will be closed, we will be working in our offices and can be reached by phone or email. Although we are closed to the public, we would be happy to let our colleagues in -- so just phone or email, and we'll meet you at the door.

Thank you,

Special Collections & Archives

New Melvyl FAQ

Hi everyone,

Here is a good FAQ about new Melvyl: http://www.cdlib.org/services/d2d/melvyl/Melvyl_FAQ.html. This has been helpful for several faculty questions at the desk. One noted glitch is that you can't (for now anyway) set up a new Worldcat profile while logged in through OCA. So if someone is off campus and wants to set up a profile, they'll need to do that before logging in, or log out and set up the profile, and then log back into OCA. And if asked, the new Melvyl/Worldcat profile does not save information for Request. So each time someone places a Request, they must type in all of their information.

Best,

Laura

New Gifts Coordinator

As of today, June 13, I will be the contact person for gifts to the Library collection (except gifts to Special Collections).

We are changing our procedures regarding the form called "Letter of Gift -- Gifts in Kind" so that these are given out only by me. If you are in charge of a Service Desk, please recycle any copies of that form that you may have.

Our simplified instructions for staff regarding gift materials are:

• Please refer all questions about possible donations of materials to me.
  
  
• If a patron comes to a service desk with a * small number * of items to donate:
  1. You may accept the gift, and pass it on to me.
  2. Please do not give them a Letter of Gift Form; if they wish one at that time they must speak to me first. If I am not available, they can leave the materials along with their contact information and I will contact them regarding paperwork.
  3. Please do not promise that the materials will be added to the collection. Please do not promise that if materials are NOT added to the collection, they will be returned to them. Materials left with the Library are disposed of in a manner that best benefits the Library.

• If a patron comes to a service desk with more than a box of materials, please tell them you cannot accept them and try to reach me so that I can evaluate the offered materials.

Best,
Kerry

Early collections move: Oversize and some M's

Hi all,

Some portions of the collection moved early--the oversize collection has
already moved, and the first couple ranges of the M section have moved. If
patrons come to you looking for items in those sections, we can have them
paged. You can reach Hallett movers at either of the following numbers to
have items paged: 9-2929 or 708.259.8979.

Temporary signs are being posted which will direct patrons to the Circulation Desk for assistance in obtaining these items.

Thanks,
Sarah

Citing maps

The most helpful source (in citing a map) is Cartographic citations : a style guide,

http://cruzcat.ucsc.edu/record=b3510132~S5

There are copies in both reference collections, as well as the Map Room. It's skinny and pam-bound. Z6021 .C55 2010

- Cynthia

New security for Library ADA workstations

Passwords for the Library's ADA stations are now administered by the Disability Resource Center. If a DRC student wants to gain access to the station, Angela Holleman is the DRC Technology Coordinator and can be reached at adhollem@ucsc.edu or at 9-3225.

A general description of resources available to library patrons with disabilities can be found here <http://library.ucsc.edu/services/patrons-with-disabilities>.


A guide to library database features that address the needs of patrons with disabilities is available here <http://library.ucsc.edu/adobe-and-library-databases-and-ada-accessibility>

If a faculty, staff or community patron requests access to the ADA station, please direct them to email help@ucsc.edu with "library" in the subject line to get access.

ADA station changes

From Omar:

Here is an update you on some security changes we are making to the
ADA stations at both library sites.

I have changed the password to the ADA stations and are no longer
issuing the password out to the service desks.

The login information for the ADA stations is obtained through the
DRC.  Library ITS is still providing computer support for this station.

If a DRC student wants to gain access to the station, Angela Holleman
is the DRC Technology Coordinator and can be reached at
adhollem@ucsc.edu or at 9-3225.

If a community patron requests access to the ADA station, please direct
them to email help@ucsc.edu with library in the subject line to get
access. 

Note:  The station is not for scanning and is only for adaptive
technology use.

New instructions for using OCA on IPad or IPhone

The OCA Shortcuts page now includes instructions for using OCA on an IPad or IPhone.  Here's the link: http://library.ucsc.edu/help/oca-shortcuts.

New flatbed scanner instructions (posted by the scanner)

Instructions for Using the Flatbed Scanner
(No charge to email or save to USB)

1. Unless already on, turn on switch 1 (at the back of the middle scanner), the right monitor, and the flatbed scanner on your left (switch 4)

2. Place document in upper right corner of scanner, face down

3. Click on the “Welcome to Scanwrite!” screen (right monitor)

4. Enter filename prefix (it will use this prefix for all of your files during a session)

5. Select source: Choose 4th option WIA-Epson Perfection V700/V750 (NOT the first Epson listed)

6. Click Select

7. Choose image type on the “What do you want to scan?” box

8. Click on adjust quality link and change resolution (DPI) from 100 to a minimum of 300; then choose picture type and click OK

9. Click Preview or Scan

10. Thumbnail image appears on the upper left of the monitor screen (click "Edit Scan" if needed)

11. Click on the thumbnail to select it (giving it a blue border)

12. Then choose from the following options:
Email (sends as PDF only), Print (10 cents per side, will go to print queue release stations to your right by the copiers like all other 2nd floor workstations), Send to USB (can choose file type JPEG, PNG, TIFF, PDF single pg, PDF multi-pg), or Edit

13. Follow prompts

14. Finish (this will remove your files)
___________________________________________________________

For help using the scanner for microfilm:

• Click on the “Welcome to Scanwrite!” screen
• Click on the yellow “Help Video” icon on the top right
___________________________________________________________

Patrons are instructed to ask at the Reference Desk or Circulation Desk for further assistance.

McH Scanner

The only publicly available scanner at McHenry is the new microforms scanner on the second floor. Do not refer students to the Media Center for scanning, the only scanner down there is attached to the adaptive station and is currently out of service.

Laura is working with Molly to create meaningful self-service instructions for using the scanner.

ArchiveGrid

Great publicly accessible online resource for locating archives nationwide (and searching for materials in them):

ArchiveGrid
http://www.archivegrid.org/

Library's mobile site

From Sue Perry:

We're happy to announce the mobile library website is live and ready for testing at http://m.library.ucsc.edu. We'll release the address to the public with a news item later this week.

Note this site is a limited version of the full library site, with a few menu options for tasks and information commonly sought by mobile users. We've tested it on several iPhones and Droids but we don't have access to the full plethora of mobile devices and operating systems out there, so please try it out and let us know what you think using the feedback link in the menu.

Dropped wireless connections on laptops

For the past week+ CNS has been seeing laptops with dropped cruznet wireless connections. Here are directions for what to do depending on whether it is a University owned or personally owned device.

If the device is a checkout laptop or iPad, try rebooting the device (making sure they have saved their files to external media)
if that does not solve it put in an ITR ticket and mark the machine out of order.

If the device is a patron owned machine, please have them open up an ITR ticket by emailing help@ucsc.edu or calling 459-4357
it would be good if they could include their CruzID and their computer's MAC address. (how to get MAC, http://www.tvcc.cc/ISS/Find-MAC-Address.cfm)

So far this behavior has been seen at both McHenry and at S&E. The networking people really need tickets for this issue to be able to troubleshoot and resolve it.

Thanks,
Frank

Trial of Filmmakers Library Online

Check it out. Let me know if you like it.
Martha

Filmmakers Library Online: <http://flon.alexanderstreet.com>

<http://daiv.alexanderstreet.com/>


http://flon.alexanderstreet.com

Your access is activated effective today and will expire on June 13, 2011.

Expert searching in Next-Generation Melvyl / WorldCat Local

Gnashing your teeth over the limited search capabilities of N-G Melvyl? Regain some of that 'legacy' Melvyl searching by using OCLC's list of index codes.

These codes will work from the simple search box on our Find Books page (http://library.ucsc.edu/find/find-books) and in Melvyl's simple search (http://ucsc.worldcat.org/search), though not in Melvyl's advanced search (http://ucsc.worldcat.org/advancedsearch), as the fields are already pre-determined there.

Problem with PsycARTICLES database

This information came from a CDL Alert: CSA PsycArticles is experiencing server problems.

Patrons are encountering this message:
When users attempt to access articles online (either by linking from UC-eLinks or by searching the database directly), PDF or HTML interface links to display the full text results in error messages (e.g., Unable to access requested file, /csa/live/ft/psycarticles-set-c/BUL/70/bul_70_4_213.pdf).

CDL reports:
We just received the following information from ProQuest/CSA Technical Support:

A problem developed with the content and the result is the difficulty you're seeing now. We are working on reloading the content into the database to resolve the situation, but the process is not expected to be completed until Monay, April 11th. I apologize for any inconvenience this will cause in the meantime.

Writing 2: Vietnam Conflict-era magazines

Students in Dan Scripture's Writing 2 course on the Vietnam Conflict era need to look at contemporary advertisements in magazines from a year of their choice during that period (1965 to 1975).

The following list of the general-interest titles (along with their call numbers, locations, and relevant years held) the library holds either in print, or to which (in one case) there is full-content access on-line, may prove useful.

General-Interest, Vietnam Conflict-era Magazine Holdings at UCSC Library

Title	Years held	Call number	Location
The Atlantic	1965– June 1971	AP2 A8	4th floor, McHenry
The Atlantic Monthly	July 1971–75
Ebony	1965–75	AP2 E165	4th floor, McHenry
Esquire	1965–69	AP2 E84	4th floor, McHenry
Harper’s Magazine	1965–75	AP2 H3	4th floor, McHenry
Life	1965– April 1972	AP2 L547	4th floor, McHenry
Look	1965–71	AP2 L79	4th floor, McHenry
The New Yorker	1965–75	Full content accessible on-line: http://library.ucsc.edu/campusaccess/ejournal/new-yorker
Playboy	1965–75	AP2 P55	Protected Reserves, McHenry Circulation Desk
The Saturday Evening Post	1965–69	AP2 S2	4th floor, McHenry
Saturday Review	1965–January 1973	AP2 S27	4th floor, McHenry
Time	1965–75	AP2 T37	4th floor, McHenry
Vanity Fair	1965–75	AP2 V3	4th floor, McHenry
U.S. News & World Report	1965–75	JK1 U65	3rd floor, McHenry
Vogue	1965–75	TT500 V7	Lower level, Science & Engineering

Law books in the Ref collection

The designation REF LAW has been removed from Cruzcat, it is no longer a separate location.

Now that the law books in the McH Ref collection are arranged in call number order in the Ref stacks, it's no longer necessary to have a separate location for them. The records have been updated in Cruzcat, and Preservation is working to relabel volumes in the Ref stacks.

UCSC employee payroll data

There has been recent interest in employee payroll data for UC and UCSC.  As a reminder, this information is available on disc and kept in Reserves at McHenry.  To locate the call number, search for "UCSC" as the course name on the Course Reserves search page.  Items are listed alphabetically. The relevant title is "UC Employee Payroll Data Disc." Discs are available for 2005 - 2009.  The call number for the most recent data, 2009, is UCSC.1056.

Online versions of both system-wide and UCSC data are also available from the Sacramento Bee and the Santa Cruz Sentinel.

System-wide - Sacramento Bee
UCSC - Santa Cruz Sentinel

Coca cola taste tests

Some students from a psych class at Cabrillo college have come in looking for articles about taste test experiments involving colas (coke and pepsi). PsycInfo had a number of articles, including experiments from 1948.

They are working in groups of 4, and there are 6 or 7 groups. Their paper is due Wednesday.

In PsycInfo use the descriptor "Taste Perception" and KW cola to find 18 relevant scholarly articles. They need to pick the best five for the assignment.

Laura also discovered 14 articles in ASC using SU cola and SU evaluation

Language dictionaries

Hi Deskers,

Here is s quick reference list for language dictionaries and their call number sections in the Ref Stacks:

Arabic PJ6640
Chinese PL1455
English PE1628
French PC2640
Gaelic PB1591
German PF3640
Greek PA445
Hebrew PJ483
Hindi PK1936
Italian PC1640
Japanese PL679
Korean PL936
Latin PA2365
Persian PK6379
Portuguese PC5333
Russian PG2640
Spanish PC4640
Swahili PL8703

Hope this is helpful.

Best,

Laura

BP Deepwater Horizon oil spill resource

In case people are still getting questions about the BP Deepwater Horizon Oil Spill, I wanted to let you know that we recently received the official report to the president: Deep Water: The Gulf Oil Disaster and the Future of Offshore Drilling (http://cruzcat.ucsc.edu/record=b3539867~S5) and the accompanying recommendations (http://cruzcat.ucsc.edu/record=b3539868~S5).

I also wanted to share this Deepwater subject guide created by the Gov Docs librarian at MSU: http://guides.library.msstate.edu/content.php?pid=136282&sid=1167503

And a reminder about the bibliography link that Cynthia sent out back in May:
http://www.southalabama.edu/univlib/govdocs/gd/oilspill2010.html

--Jess

Cruznet issues

If you have a patron who cannot connect to Cruznet wireless (no page will load, they cannot get an IP address) and/or they are getting logged off repeatedly please put in a ticket.

-Include the person's name and their MAC address. Here is a website on how to find the mac address of common operating systems, http://www.wikihow.com/Find-the-MAC-Address-of-Your-Computer, and Apple iOS devices http://osxdaily.com/2010/08/05/find-iphone-mac-address/.
-The CNS help desk can also put in the ticket and has information on how to get the MAC address.

Thanks,
Frank Dang

Student survey publicity

You may notice small thin strips attached to our public stations on the 2nd floor at McH publicizing a student survey. The survey is sponsored by UCSC office of Institutional Research and is part of a statewide survey of students regarding class and lecture size. The survey closes on Feb 10th, at which time these strips will be removed.

The strips say: "Get heard. Take the class and lecture availability student survey @ www.uc-class.org. For a chance to win Nite Owl cookies"

Thanks,

Lucia

Math placement exam study guide questions

If students come to the McHenry Ref Desk asking for the math placement exam study guide, you can refer to this page on the Undergraduate Affairs site to explain what we have. Neither library has exactly that for this test, but S&E does have a textbook and an elementary algebra outline with some practice problems. McHenry has a set of videos put together by a UCSC professor that reviews pre-calculus. What seems to help them most is the bottom link for the practice exam.

Placing holds on Reserves material

A question that comes up often at the desk and on Ask A Librarian is how can a patron place a hold ahead of time on a book that is on Reserve. A patron can place a hold up to a day in advance on a Reserve item, but only in person. They can also take a Reserve item out overnight if they place a hold 2.5 hours before we close in person (so for example 9:30pm for M-Th) and then it has to be back 1 hour after we open the next day.

Grateful Dead Research Guide

There is a new guide to help students, or anyone, with questions about researching the Grateful Dead phenomenon. It is located both in the subject guide list and the how to list:

http://library.ucsc.edu/help/howto/grateful-dead-research-guide

The Grateful Dead Archive is being processed and will not be available for researchers until spring 2012.

Canon printer/copier in the Interlibrary Loan Student Room

Hi,
Toward the end of the day on Monday, 1/10/11, the color printer/copier in the ILL student room was having trouble. We have placed a service call and at this point have turned off the machine in anticipation of tomorrow morning's power outage. I will send a message when this machine is up and running again.

-Josh, ILL

Ref weeding project

I wanted to catch you up on a few things having to do with the McHenry Ref weeding project.

1. There are about 15 book trucks lined up along the back wall/fence labeled Ref Weeding Project Jan 2011. These are the trucks we'll be using for the pull
2. The two SAIV students (one of whom started working on it today) will be doing the pull (under my guidance) and the plan is to have this project done by the end of Jan of this year.

If you have any questions about how this is going please let me know.

Many thanks.

-- Molly

Special Collections NRLF request form link

This is the link for Special Collections NRLF requests:

http://library.ucsc.edu/speccoll/special-collections-nrlf-request-form

Gifts or donation requests until January 13th

While Paul Machlis is away (he'll be out January 3rd-January 12th), please refer any gifts or donation questions to Beth Remak, 459-2459 or remak@ucsc.edu.