ENVS 140

Hi everyone,

ENVS140 is almost fully launched. This year the class has 90 students enrolled, which is down 10 from last year.

We have made it very clear to the students in this class that they need to ask Jan, Jess, or myself for assistance with part I of their project. Drop-in hours are posted on the class wiki at http://ucsclibrary.pbworks.com/ENVS140. Most of the drop-in hours are with Jan and Jess, although I have let them know I'm at S&E on Tuesday's 12-2pm. (They also know that if it's busy at S&E they will need to wait for my help).

If a student needs help outside the drop-in hours, please call Jan or Jess to help them. We have let them know Jan or Jess will help outside of the posted drop-in times if they are available.

To reiterate, you should NOT help them with Part I of this assignment. However, you can assist with Part II later in the quarter. I will announce when Part II begins. I will be providing a separate session for them for Part II, and information will be posted on their class page that will help you answer questions.

Let me know if you have any questions.

thanks,

Lucia

Reserve books in the Media Center

I just had two questions where it turned out that books were on reserve in the Media Center. It made sense since the classes were for music and language courses. But if you are like me and have the bad habit of assuming that if a location says "Media Center" it won't be a book I want to caution you to double check. In both cases the patrons and I initially thought the book wasn't immediately available but when we looked more closely happily discovered that, while the McHenry Reserves copy was checked out, the Media Center copy was available.

Frank

Call numbers for Reserves

Just a reminder that students need to have call numbers when requesting reserve materials at both Circulation Desks. If you are helping a student locate an item that is on reserve be sure to encourage them to jot down the call number before they head off to the Circ. Desk.

Thanks, Frank

OCA certificate/"untrusted site" problem

If you are getting calls about "untrusted site" errors from people trying to access OCA, we are working on a permanent solution. In the meantime, people at the reference desk should tell patrons they two choices:

- you can click through and add the exception (there is no security risk)

or

- the patron can download the new root CA http://certs.ipsca.com/Support/hierarchy-ipsca.asp

--
David Meyer
CNS, McHenry Library

CNS desk staffing

CNS will be running a temporary schedule from Jan 5-Jan 10. Students will be staffing both libraries according to the attached pdf file (check your email; copy will be at the desk also) to assist the switch over to the new printing system. Students are undergoing training to assist patrons in setting up their new "CruzID gold" account passwords to accommodate the new printing system and the option of student account billing. There will be no dual coverage support on Tuesday and Thursday from 1-4pm. Please 9-2486 if you need assistance at anytime. Thank you,

Omar Mojaddedi

Hourly parking changes

December 8, 2009

To: UCSC Community
Fr: Larry Pageler, Transportation and Parking Services Director
Re: Changes to hourly parking on January 4th

Two changes will occur for hourly parkers beginning Monday, January 4, 2010: all campus meters and paystations will require payment from 7:00 am to 8:30 pm (making them consistent with parking meters), and the paystations in the Performing Arts (PA) lot will begin operating for weekday daytime use. The eight meters currently in the PA lot will be removed, and 17 spaces will be designated for paystation parking.

The cost for all meter and paystation parking is $1.50 per hour. Meters accept nickels, dimes and quarters only; paystations accept nickels, dimes, quarters, $1 coins, $1 and $2 bills, Visa, and Mastercard. Paystations cannot provide change or refunds, but can accept early payments beginning at 5:30 am. After 4:30 pm weekdays, and all day on weekends, paystations allow a $3 flat rate for parking until 8:30 pm (in addition to smaller increments of time); the flat rate allows parking in the entire lot, not just in designated paystation spaces. Paystations can be found at the Core West Parking Structure, Hahn Student Services, East Field House, and the Performing Arts lot; all have a two-hour limit except for Hahn, which has a one-hour limit.

Because paystations offer multiple payment options, if any single payment method becomes inoperable, another method can be selected. In the event of malfunction, please call 459-4543 to report the problem. Parking is not allowed in pay stalls without payment, so if a paystation is malfunctioning please find another location to park; otherwise Parking Enforcement (Campus Police) may cite your vehicle.

McH Ref Desk hours: 12/9/09-3/18/10

Hours for December 9, 2009-January 4, 2010:
Wed, Dec. 9th: 10am-9pm

Thurs, Dec. 10th: 10am-5pm

Mon, Dec. 14th-Fri, Dec 18th: 1pm-5pm

Mon, Jan. 4, 2010: 10am-5pm

Hours for January 5-March 18, 2010 (Regular quarter hrs):
Monday-Thursday 10am-9pm

Friday 10am-5pm

Saturday Closed

Sunday 1pm-5pm

Reminder: Extended library hours until 12/8

Exceptions:
Wednesday November 11 CLOSED
Wednesday, November 25 10am - 5pm
Thursday, November 26 CLOSED
Friday, November 27 CLOSED
Tuesday, December 1 10am-2am*
Wednesday, December 2 10am-2am*
Thursday, December 3 10am-2am*
Friday, December 4 10am-10pm*
Saturday, December 5 11am-7pm*
Sunday, December 6 10am-2am*
Monday, December 7 10am-2am*
Tuesday, December 8 10am-2am*

* For Finals Week extended study hours, there will be limited services after normal Library hours.

http://library.ucsc.edu/hours

Economist Intelligence Unit Profiles and Reports database

There is an additional step once you get into this database to be able to have access to country profiles, reports, profiles, etc. Click on "Enterprise Client Access" in the lower left part of the screen. That is the only way you get to the data. I have added this note to the database description in Drupal.

LexisNexis interface changing

Just a reminder that the LexisNexis interface is changing this month. I just checked and it's not up yet, but this announcement makes it sound like it's coming very soon.

-Lucia

The newly enhanced LexisNexis® Academic

The latest version of LexisNexis Academic unveils enhancements – driven by student user testing – designed to make it even easier to use:
-	Redesigned Easy Search form is the default home page
-	Six widgets to help students conduct basic research tasks
-	Additional content added for an Environmental Studies search form
-	Navigation presents all options in a single menu
The result? Quicker access to the most commonly used content. To learn more about the changes to LexisNexis Academic, visit our wiki… now the source of a new LexisNexis Academic Help section.

Caring for the microfilm/fiche printers at McHenry

I'm working on a procedure for handling printer cartridges and paper needs in the Microfilm/fiche printers located near the McHenry Reference desk.

What I've done so far is this:

1. I've numbered and labeled the printers so that they are easy to identify (numbered 1-3). The numbers are big and right on top of the printer...easy to see and read.
2. I created a graphic showing the location of each of these printers. I will give a copy to the McH Circ desk and one to the Ref desk.

What I'm hoping is that this will make it easier for patrons to tell us (be it Ref or Access) which printer needs help and easier for folks at the Ref desk to notify Access of any problems.

Also, printer cartridges and paper for these printers are now located (and labeled) in Amy Chirman's old office. This will make it easier for Access staff to change cartridges and add paper.

The next step is for those of us in Access to fine-tune what we do once we're notified of a problem.

Please let me know if there are any problems with this or if you have questions and please let me know if I missed something...it's a work-in-progress.

Many thanks.

-- Molly

Google scanning in the McH Ref collection

Maric reports that the last bit of scanning of material from the McHenry Reference Collection will take place over the next few weeks. Here are the dates and call number ranges.

We're going to begin pulling reference materials this week. The first batch will be sent out next Wednesday 12/02/09, to be returned on 12/16 and reshelved before the break. The second batch will be sent on 12/09/09 and return on 01/13/2010, to be reshelved by 01/15. We hope to finish our pull from the reference collection between these two shipments, so the call numbers that will be gone will range from HA to Z (excepting HT168 to ML156.5, which has already been pulled).

Please let me know if you have any questions.

thanks, Frank

Antidote to the A4 printing error problem

Frank Gravier gets a gold star for discovering the antidote to the A4 tray error printing problem. When you encounter that error and there is no staff at the IT Help Desk, press 7 (for plain letter) and then enter (next to the number 4 and a left arrow), and the job will print out. It may not stop the A4 error from occurring but at least it doesn't hold up everyone else's print job.

"Linked full text" removed from EbscoHost

"Linked full text" as an option has been removed from EbscoHost. The reason being that it never worked.

It appeared as recently as last week, so it must have taken effect very recently.

Thanks to Tasha Keagan for following up on this. Please send any search anomalies (as she says) to ejournals@library.ucsc.edu; even is you have to wait it's totally worth it!

-Annette

Campus publications: general catalog, schedule of classes, The Navigator, academic calendar

I asked the Registrar's publication editor to outline the print and electronic publication pattern for the four major campus publications. FYI, the information is given below. As we untangle this, Janet will attempt to amend the Cruzcat records.

-Christine

UCSC General Catalog:
Beginning with the 2004-2005 year, the General Catalog went to a biennial printing schedule. One year the catalog is printed, the next year it is updated online, with updates less encompassing than revisions for the printed year's catalog. In addition to the current General Catalog, previous year's catalogs, both online updates and printed catalogs dating back to 2003-04, are available online at http://reg.ucsc.edu/catalog/index.html. The printing status of the General Catalog for the upcoming year, 2010-11, is uncertain. No decision has been announced yet that we are or are not printing it. The current General Catalog is online athttp://reg.ucsc.edu/catalog/index.html.

Quarterly Schedule of Classes:
The Schedule of Classes was printed each quarter up to and including fall 2009. As of winter quarter 2010, the Schedule of Classes is no longer printed, but is available online at http://reg.ucsc.edu/soc.htm. In addition to not printing it, the winter 2010 Schedule of Classes includes several changes from previous quarters. One is that informational text that was duplicated in the Schedule of Classes and either the Navigator or General Catalog has been removed from the Schedule of Classes (with a few exceptions that are specific to a particular quarter). Additionally, previous Schedules included complete class listings that included all courses, sections, dates and times, locations, instructors, and requirements. That is no longer included in the Schedule of Classes as of winter 2010 because the online class search mechanism in AIS (Academic Information Systems) has been modified and greatly improved (https://pisa.ucsc.edu/class_search/). The search parameters are limited to the
current and immediately preceding quarter, however, so this is likely to impact anyone looking back to find whether a particular course was offered. The current Schedule of Classes is online at http://reg.ucsc.edu/soc.htm.

The Navigator Undergraduate Handbook:
This is a little less clear. The last officially printed copy of the Navigator we have dates to 2002-03. Subsequent year's Navigator's are not archived online since they are to be used by incoming undergraduates and are updated annually. If, however, you are missing years subsequent to 2002-03, we can get you an online address to print copies to bring your collection up to date. The current Navigator is online at http://reg.ucsc.edu/navigator/index.html.

The Academic and Administrative Calendar:
The calendar was printed through the 2008-09 academic year, but was not printed this year (2009-10). Printable PDF versions of the current and previous year's calendars dating back to 2004-05 are available online at http://reg.ucsc.edu/calendar/index.html.

Schedule of Classes will no longer be printed

FYI...

Beginning Winter 2010, the Schedule of Classes will no longer be printed.

http://reg.ucsc.edu/soc.htmhttp://reg.ucsc.edu/soc.htm

New online form for Spec Coll NRLF items

Thanks to Sue Perry Special Collections now has an online form that patrons can use to request Spec Coll books and other materials stored at NRLF. The form can be found here: http://library.ucsc.edu/speccoll/special-collections-nrlf-request-form and is also linked from our Access to Collections page (http://library.ucsc.edu/speccoll/access-to-collections) .

Feedback on the form and instructions would be appreciated.

As always, patrons can contact me directly about requesting ASK AT SPECCOLL books without using the form.

-Luisa

Error code on Info Commons printer

If the IT Desk is not yet open and the printer says "Load MBF A4 Plain" it means that the print job has a setting asking for the bypass "A4" tray. The only way around this problem is to delete that print job, because it will not let any others through. It effectively stops printing for everyone networked to that printer. You can call 9-2486 if no one is staffing the IT help desk and they can delete the print job.

Questions from weekend shift

Just a sampling of the kinds of questions we got at the desk this busy Sunday:

-need study room or space to practice Spanish
-need to find a court case and history; it was a Supreme Court case and needed to find out if it went through state court system (used Westlaw)
-how do I check out a book?
-need to find biographical info about anthropologist Michelle Habell-Pallan (her CV was online)
-what is "Request at ILL" and how do I get it?
-what is NRLF?
-the books I want are checked out, what can I do?
-just starting research on the topic of human sacrifice and offerings (used Cruzcat subject headings)
-how do I print?
-I need a pen
-need a book about prefixes and suffixes
-UC-eLinks not working (we owned the book)
-can I take Ref books to another floor?
-can't find call number RC
-need books and articles about Australian aboriginal dreams (used subject headings in Cruzcat and Ebsco)
-book checked out until December?
-where are the elevators?
-where are the HB call numbers?
-I don't understand how the moving stacks work
-I need Latin-English, Greek-English, legal, and medical dictionaries
-couldn't find book (it was on Reserve)
-having difficulty using UC-eLinks
-book is checked out, need by tomorrow (we found it at SCPL)
-where are the newspapers?
-need to do research on the history of American Sign Language
-about 5 more questions on not finding call numbers (they were looking in Ref Stacks)

Where to get change update

The Back Perch at the ARCenter is gone. According to Dining Services, the McHenry Library coffee cart is supposed to be staffed 10am-2pm, Monday-Friday.